Full job description
Campaign: Outbound
Salary Range: 40K (plus incentive based on performance)
Benefits: Medical coverage + Group life Insurance +EOBI
Requirement: Good English Speaking skills.
Job Duties:
Answer calls professionally
- Respond to customer inquiries
- Handle and resolve customer complaints
- Provide customers with product and service information
- Process orders, forms, and applications
- Identify and escalate priority issues
- Coordination with concerned department in cases customer query needs second step follow-up.
- Generate and Follow up of business leads sent to business and reporting of loop closing to line manager.
- Any other task assigned by line manager.
Remuneration Package:
- Full time: PKR 40,000/-
- 10 Sick Leaves
- 10 Casual Leaves
- 07 Annual Leaves (After completion of one year)
