first direct – Customer Service Representative

first direct - Customer Service Representative

Job details

Pay

  • From £25,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekend availability

 

Location

Leeds•Hybrid work

 

BenefitsPulled from the full job description

  • Free parking
  • Private medical insurance
  • Work from home

 

Full job description

Love helping others? Got people skills coming out of your ears? At your best in a busy, buzzing environment? You might fancy working at first direct. Here’s why.


Firstly, you’ll be joining an award-winning bunch of “people people,” dedicated to giving customers the best possible banking experience. If you’re a customer service expert, perfect. If not, no worries, if you can demonstrate the skills and passion for customer service, you’re dedicated to learning and thrive on a challenge then our Gold-standard training programme and support will get you where you need to be.


Secondly, our starting salary is £25,000. On top comes a generous helping of perks – such as 33 days holiday per year (including national bank holidays), free parking and EV charging, a fully-fitted gym (complete with personal trainers), an onsite Starbucks and free BUPA healthcare.


And that’s not all. Because we believe your job should fit around your life – and not the other way round – we also offer a choice of hybrid working patterns.


Sound good? Keep scrolling.


What’s the job?

In a nutshell, you’ll be helping our customers with whatever they need – giving them the confident, friendly, human support first direct is so well known for.