Full job description
Parallelle creates elevated, thoughtfully designed products that bring beauty and ease into everyday life. We believe in craft, intentionality, and the quiet power of well-made things. Our team blends design, operations, and customer experience into a cohesive brand built on high standards and steady growth.
Key Responsibilities
1. Logistics & Supply Chain Management
Manage all logistics operations for Parallelle, including:
- Serve as the primary point of contact for Parallelle’s U.S. 3PL and any new regional 3PLs added (EU/UK in 2026).
- Monitor warehouse performance and SLAs: receiving, pick/pack accuracy, shipping speed, returns processing.
- Track inbound shipments from the factory (Cambodia) to 3PLs: booking freight, confirming timelines, ensuring correct documentation.
- Coordinate with freight forwarders and customs brokers on import/export processes.
- Maintain inventory accuracy across all locations; investigate discrepancies.
- Support new 3PL onboarding: workflows, packaging requirements, shipping methods, SOP creation.
- Manage order flow for US and international DTC, , and US and international wholesale customers.
- Monitor logistics KPIs—shipping cost trends, delivery times, error rates—and recommend improvements.