Job details
Job type
- Fixed term contract
BenefitsPulled from the full job description
- Flexible schedule
Full job description
Shuggr (سكر) is an online social network to empower the gay and trans community. We are connecting hundreds of thousands of users every day.
As a Customer Success Agent, you will be the first point of contact for our users with a positive and success-driven mindset. Your role is crucial in ensuring an excellent customer experience and fostering long-term user satisfaction.
️ Your role
- Engage with users via email and social media channels, providing prompt and helpful support.
- Assist users with account-related inquiries, troubleshooting, and general questions.
- Represent our company with a user-focused, positive, solution-oriented approach.
